Eagerbeaver,
Sorry to see you are obviously so keen to part with large sums of money for a 2nd rate product. Would you be so happy paying 50K for a Porsche that drove like a Lada? No, I didn't think so.
Oxford have the potential to be a top notch school, and this is what they advertise themselves as to potential customers. As such, they ought to make more of an effort to deliver the service they are so quick to promise to people at their open days. As I said before, they have some excellent people there, but the side is being let down by people who ought to be in control of the situation and who, either through apathy or lack of ability, cannot deliver what is promised.
Many of the students (past, present and future) have, or are working hard for their qualifications, and they are entitled to complain if they are unhappy with the service. Are you telling me that you wouldn't complain if you were unhappy with the behaviour of your flight crew? If so, you aren't fit to be in the air, let alone critisize others for their attitude.
Would you accept the manager of your local supermarket telling you to poke off and get on with your shopping next time you are dissatisfied with something? Of course you wouldn't - you would punch his lights out first, and then leave and never go there again. Oxford holds a near monopoly position and is abusing it. Nobody else runs a business this way, so why should Oxford be allowed to operate as an exception and get an easy ride?
Oxford is a commercial interest, and as such it relies upon the continued business of these students. It cannot continue to operate in the maner in which it has always done - the world changes quickly and all businesses need to recognise this and adapt to it equally quickly. If not, Oxford runs the risk of going into a long-term decline and ultimately out of business, especially if they are ever faced with a credible competitor.
I have no wish to see Oxford go out of business, but they should finally take their collective heads out of the sand and heed the Gypsy's warning. Until then, they will continue to receive negative criticism from many people, and this will not help improve Oxford's tarnished image. As Oxford themselves are so fond of quoting - "That's the way it is, get used to it!"
