STC
I nthink you are lucky to have a good relationship with TC. I normaly do also, but ran into trouble with an inspector, and he did everything in his power to screw me, and told me this to my face in a room full of other people.
It is nice to get a letter from the head of TC that admits that they or one of them had screwed up, and that you can seek compensation, but you will have to go through courts to do it. I like Chuck have been finally told that TC screwed up, and have the option of seeking compensation, but like Chuck I don't have the cash to take TC on in court.
It is stuff like this that makes me upset with TC. This is my profession, and this is what puts food on my table.
When someone goes out of their way to F*CK you, it pisses me off. This particular inspector knows that if I get a chance to screw him, it will be done.