Computer with no browser
I am trying to diagnose a computer problem remotely by phone to help a computer illiterate friend. It's a case of the partially sighted helping the blind!
He was using Google Chrome and found it had 'too many adverts' so he got a mutual mate of ours (TinFoil Hat) to try to install an ad-blocker. TinFoil Hat convinced friend that Chrome is too intrusive and deleted it, and was going to install Firefox + Adblocker at my suggestion.
He now tells me that he has deleted Chrome, also the IE that the computer came pre-installed with, and having emptied the recycle bin, cannot restore.
He therefore sits with a computer that apparently has no browser and he is thus unable to access the internet to download Firefox.
Is it possible to email the set-up files for FF, or get them on a memory stick/CD device?
I know this sounds stupid and indeed it is. Is there a solution that I could talk him through?
It's a bit like 'There's a hole in my bucket ............' if anyone knows that old ditty.