777,
Heard yesterday from ground staff that flights are sometimes delayed because there is a CC shortage. Really hard for them to cope with the load. On the other hand, I've also heard that Christmas load was not as big number as it was in couple of last years...
Outlaw,
Completely agree. Great post.
Huge (and successful) companies actually need 10 or more years to show the deterioration. So, if "EK pilots' mouths" are opening for the last 10 years, somebody should listen to them.
A child can run a company like EK managers do. Hire new staff when old resign. Don't care about the reasons why staff resign. Spend money on new hire and their trainings instead of staff retention (which inevitably leads to serious degradation of the service quality after 10 or so years), underestimate your staffs' opinion and observations. Intimidate, punish and abuse the fact that unions and strikes are forbidden. Care for your ass only and use company's assets for personal gain.
True management talent lies in listening skills. If employees are talking about it - listen to them and act on it. If they are talking about it for ten years - start to panic. If you fail to panic - start packing your things - you will be notified of redundancy soon enough.