I'm not eloquent enough to reply to this guy but I'd like to see someone do so.
Your posts seems perfectly eloquent to me!
I have fired off a letter saying what total crap he is talking (especially about fuel dumping) and tried to give an insight in to EGPH approach procedures. I am only a lowly PPL (with IMC) and feel a letter from EGPH ATC Management or BAA Management may carry more weight.
Any chance of forwarding the webpage link to someone who can comment officially.
One of my parents neighbours is a similar pain in the ass do-gooder. Any time 30 is in use he calls to complain.