We are getting mail servers and broadband services awfully tied up here. PPP's problems are, as far as I can see, with email. Whether he is on ADSL or Fibre makes little difference. PPP - 80Mb down and 20 up are supposed to be available right now at your house. You only have to ask (and pay!). Still, with a crook email server, staying with TT and moving to fibre wil probably do NOTHING for your email issues. Change provider and set up a different email service.