Unfortunately, everyone is just wasting their breath here, figuratively speaking. Aviation is one of those industries where you can never fully understand it unless you are involved in it. Even some of those involved seem to have very little clue! My wife doesn't fully understand it after 30 years of being closely exposed to the industry & I don't expect anyone outside the industry to.
They have their paradigm & we have ours & they are very different. Perhaps, if the person concerned really wanted a fright, they could have sat in the jump seat & observed the workload that ensues in this situation. Even then they still would not be able to comprehend what was going on in the minds of the crew, particularly the captain. The few times my missus sat in the jump seat for a normal landing (back in the days when she could), she found it quite frightening because of her lack of understanding about what was going on.