You know how much a dog costs of travel ?. Last I heard it was pretty close to a business class ticket.
Wtih this in mind, Cathay should have a fairly idiotproof way of making sure reservations get across the message that the proper paperwork must be in place.
There is a good chance that Seth is a complete tool. But cathay should be used to dealing with people like that, esp high profile ones. Lest they let loose their twitter-troll ant-army.
Cathay IT is pretty bad. We all know that.
I have probably spent hours staring at my computer, while it tells me it is....
"Waiting for iconect.cathaypacific.com"
If anyone could be bothered, their system could probably be brought down in a DoS attack by the DBIS primary 3 computer class.