Airlines are a people business, lets hope the management have finally grasped the concept.
TIMA9X,
A people business is true, but people feeling the pain of a flawed strategy will have long memories. So will the travelling public who vowed never to fly Qantas again after the grounding. No, they haven't grasped the concept and never will.
This board will continue to justify what they do and how they do it leaving staff and customers as collateral damage.
........now I wonder what they've done about fuel hedging?