aside from the one quote saying they were lightyears better than BT
Well, what I was saying is that if you were locked in a room and forced to choose between a contract with TalkTalk or BT in order to secure your release, I would choose TalkTalk any day of the week !
Companies like this are what bargepoles were invented for.
Wise words from the Bhudda of Bracknell !
(a) Avoid all incumbent operators (BT, Vodafone etc.)
(b) Avoid all large operators (TalkTalk etc.)
Go for the mid-sized ones, like Easynet, Zen etc.