@Courtney Mil
Why would the MoD install a mechanism that will only cause them grief? Far better as things stand so that servicemen (m&f) can be pressured into not causing a fuss and things can be made to look hunky dory in the house. Or am I being very cynical?
Why would the MoD install a mechanism that will only cause them grief? Because it has been pressured into doing so by cogent argument, not least by the present Service Complaints Commissioner, Susan Atkins.