The problem isn't PBS. There are two problems: 1. People don't know how to bid for their seniority. 2. Unrealistic expectations.
The people that are complaining the most are the ones that used to go upstairs and "buy" their rosters from planning or the the guys that loved to make deals.
The common theme heard is "I've been here two years and I can get this or that!" You can't measure seniority by your longevity with a company. You have to know where you are on the seniorty list. Yes, the top 20% of each respective seat list will have a high satisfaction rate with their rosters. The guys between 20%-70% will have mixed results based on desires/expectations. The bottom 25-30% get the leftovers or in other countries would sit the entire month on standby and would be flying the leftovers anyway. At least here you get your flights in advance and don't sit standby an entire month waiting for the phone to ring.
PBS isn't perfect at any airline, but it's better than any other system this company has tried!
Last edited by LostinT2DXB; 26th Nov 2014 at 07:07.