I love the way MAG have got the duty free farce up and running forcing you to walk through the entire shop with loud music on the way to departures but have done f*** all about the ridiculous situation at immigration
Blame for the ridiculous situation cannot be laid at MAG's feet, but at those of Her Majesty's Government and their mindless pampering to the xenophobic tendencies of the Daily Mail, Telegraph, Express et al who can't bear the thought of people crossing the UK border in the same, uncomplicated way that they do virtually all other (western) european borders.
With the level of border control that people in UK (seem to) want the price is delays, delays and more delays.