I applied in mid August and it was connected today. Long time. Calling the enquiry number on the application form only got me to a voice mail box that was full all 25 times I called. I called one of the people associated with the iPhone package and asked them to help. I also resent the original application and all supporting documents 2 more times. Eventually about a month ago I got an email with further instructions, one of which is to visit the 1010 shop at the airport to pick up the sim card. I went to the shop in Lan Kwai Fung instead and picked up a sim and then emailed them the sim number. Hooked up today after 3 months. Compared to my Internet data with Three, so far I am very impressed with 1010. Good luck!
Otis