I thought this was going to be about a bloke that had
both his girlfriends turn up to greet him at the same time after forgetting to lie properly, or failing that, the aircraft had landed at the wrong airport
Apart from bizniz folk with a real need to be 'on-line' all the time (poor sods!), I'm sure that most could work offline on documents or even relax whilst watching a film etc. That this man apparently got stung for a considerable wedge of money is disconcerting, especially as there didn't seem to be a 'back-stop' on the usage/access if it went beyond a fixed and reasonable point. I've not used WiFi at 35,000ft, but have at sea and on a train and both of those experiences were wholly underwhelming in the extreme, slow, slow, slow and overly complicated to get started, the first no doubt because of the satellite link latency and the second because of legalese and bureaucracy at it's finest