...haha. I realise it's all tongue in cheek, but look at the previous comment: " will gather names of whom they believe are in contract compliance". Please, add MY name....!! That would confirm I am complying with my contract. I'm sure there would be some bonus from management for doing so. In any other business the owners would be ecstatic that their employees are 'complying with their contracts'. You really can't make this up can you? Only in CX would actually complying with your contract be considered a bad thing. I can hardly wait for the inevitable court case when that is pointed out to the judge. Unbelievable. Lewis Carrol had nothing on this lot...and he only wrote 'Alice in Wonderland'...