Originally Posted by Beaver100
So why would you care about the cabin and service ? You are paid to fly the plane, nothing more, so do you get your FO to serve grub in the cruise :-)
I would have thought that the answer is self evident, however I'm happy to explain the motivation behind my enquiries. The market is extremely competitive, and retaining existing clients with the highest levels of service is paramount. It's an area I think we can improve, and as we don't have cabin crew, presenting the crockery and cutlery in a more convenient and appealing manner would be advantageous. As crews of small/mid range aircraft will attest, it is difficult to avoid having the catering look like an afterthought in it's insulated bag on an unoccupied seat.
I'm employed by my Company; my Company treats me well; I want my Company to keep employing me and paying me well; I want clients to keep using my Company so that my Company is successful and my job is secure; etc… No, it's not something I've been asked to remedy, or look into. It's something I am looking into myself and will submit for consideration once I have are more comprehensive proposal for how we can do this small area better. I am not 'paid to fly the plane'. I am paid to ensure my passengers get where they need to go safely, comfortably and happily. Obviously there is a hierarchy there with the safe operation being the primary concern. Do you work in commercial aviation? If so, do you work in an airline?
Do I make the F/O serve the food? No. As I clearly state in my post at the start of this thread, the food we serve is fairly simple in it's nature therefore facilitating the clients to help themselves to well organised crockery and cutlery negates the need for serving, hence my interest in streamlining the process.
Thank you for your interest, though.