The Sky call centre in India is useless. After several conflicting calls they couldn't even sort out the Sky mini wifi via a USB. They said my Sky box was incompatible.
I've tried the back up system and updating software via the dish method but to no avail.
I think the only answer is to upgrade to a wifi enabled sky HD box and dump the old one. yes I'm aware I'll loose my favourites but a small price to pay.
Thanks to all concerned.
Last edited by crewmeal; 8th November 2014 at 21:05.