Totally agree! This guys skin must be so thick, or he is inept in the art of perception and or simply pathological. What ever, the result is all the same.
After reading his letter I actually felt embarrassed for him. ( If you are trying to ostracise the Pilot community from the rest of the company at least send the letter out to every one - or would that be classified as harassment ?) What a transparent and desperate attempt to save his own arse. Well at least he acknowledges that we are expected to work beyond our contract to keep the wheels from coming off!
What has this guy actually achieved on his watch that you could say has been of benefit to the company? Anyone? Anyone?, Anyone Anyone?......
Well its not my train set!