PPRuNe Forums - View Single Post - Supreme Court refuses Jet2 and Thomson leave to appeal
Old 31st Oct 2014, 14:13
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captplaystation
 
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It will, at the end of the day, be an additional cost that will have to be passed on to the pax via increased ticket prices.

I am sure all of those demanding impeccable service will be only too happy to pay for it

What compensation do you get when your train breaks down ? or your car leaves you stranded at the side of the road ?

I think it is just too "nanny mentality" UK for words. If the company concerned has performed maintenance in accordance with the manufacturers recommendations, and has a "reasonable" arrangement in place for unscheduled maintenance , both at home base & elsewhere, why, exactly, should you expect to be compensated for something that isn't the companies fault.

I believe most reasonable companies will stump up & accommodate stranded pax, that is reasonable, but more than that strikes me as gross exaggeration.
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