Hi! I am a new member of some operations agent and I would like to ask some questions here, it would be great if you could help me to figure it out.
Sometimes, a foreign crew member attends to a departure flight as a Dead Head Crew or as a PAD (non-operating crew member). I understand that I should put his name on the gendec paper, so he will not be charged for this flight. In this case, Captain should provide me the new trip info with the new numbers of crew, dow, doi..) . But they're not doing that. They just keep the crew number same as inbound.
What am I missing here ? Can you explain me in details in which conditions I should or should not put his name on the gendec ?