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Old 22nd May 2003, 20:21
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Benjurs
 
Join Date: Apr 2002
Location: Philadelphia/London
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Unflexible BA?

Bealine, don't take this the wrong way! I love BA and ever since I have been working in Philly I (and my family) have used them for the past three years or so. Even if US Airways were slightly cheaper.

However last week I booked a restricted roundtrip from LHR to IAD. Late last week I received a flyer from BA offering the same fare but with an offer to upgrade to WT+ for £150.

So I called the EC number and asked if I could pay the £150 (I checked amadeus and it shows T9 available (that's discounted WT+ as far as I know)) and I was told that as I had a restricted ticket it cannot be changed!

Now maybe I'm missing the point but surely if I am not changing the flights, times or days and there is space in both cabins (I checked - W9/T9Y9) all I am changing is the ticket type (from Y to T).

I know BA made a profit but I am offering them another £150 and they don't want to take it. In fact if I had booked the ticket this week I could have taken up the offer!

BA gone mad or just me?

Anyone got any thoughts/possible solutions?

Cheers

Benjurs

PS- Anyone going to be on BA225 on 29/5?
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