CX do not have to raise the conditions AT ALL McNugget. You of all people are evidence of this. By disgracefully lowering to C-Scale those with experience and credentials walked away. Those with the new minimum experience (zero hours), or without the experience to be competitive previously now applied in their tens of thousands: worldwide, like yourself.
Market Forces? Come on, stop kidding yourself. Like yourself, there are always those willing to do it for less and scream and kick and debate their right to have willingly and proudly contributed to the downturn.
"I had to". "It was all that was available to me at the time". Rubbish. Utter rubbish. It was a choice.
You contributed to this rape of pilot terms & conditions and now seek a high horse and platform, let alone offer advice and direction? You have no credibility on this topic.