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Old 12th Oct 2014, 13:56
  #257 (permalink)  
Planespeaking
 
Join Date: Jan 2014
Location: Daws Heath Essex
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Sen-Dub

I can speak from personal experience regarding the Sen/Dub route. A family member was booked on the Sen flight to Dub on Wednesday the 8th with an onward connection to Chicago. She was notified that the Sen/Dub flight was cancelled and opted to travel out on Friday 10th, only to be advised on Thursday that that flight was also cxd.

Stobarts offered transport to LGW departing Sen at 0630 on Friday, however the coach did not leave until 0650 consequently she arrived too late for her flight.
As she was booked on an Aer Lingus flight to Chicago that afternoon she had to get a taxi to Lhr to make the connection.

A total shambles from start to finish.

I am ex employee of Sen and support its development 100%, but it's hard to endorse it when it offers such an appalling standard of service.
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