PPRuNe Forums - View Single Post - JetBlue removes mom after 3 tweets about flight delays
Old 12th Oct 2014, 10:50
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KBPsen
 
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Originally Posted by Heathrow Harry
tells you a lot about people at JetBlue
Does it say anything that you missed this quote?

"The customer was not kicked off because of her tweets," JetBlue spokeswoman Tamara Young wrote in an email. "There were other customers that also tweeted and boarded the plane. As we shared, it is not our practice to remove a customer for expressing criticism of their experience in any medium. This customer however was denied boarding due to unruly behavior and creating a disturbance by the gate area."
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