Thread drift admittedly, but I used Universal for four years for international ops before I discovered that I was being overcharged at every turn. There are many companies that offer a much better service without the added percentages that they stick on to every bit of billing.
I made the mistake of believing that they were the only people that know ops outside of USA...I have since learn t that this is not the case, and despite their insistence that they are the only people who can fix short term permits/problems fastest this is not my experience.
I do appreciate however that if you don't fly to EU, Africa or outside of the US regularly it is tempting to stick with a company you know. My advise - open your eyes, don't get any charges added to an account of Universal, and believe that they do have competitors who offer much more, for much less!
Perhaps another thread is overdue on this topic.