Re your last line:
No.
No.
Because that's what the UK CAA does.
Yes.
Why not try the direct approach and call them? You never know; you might catch some-one off-guard, neither on holiday, nor in-a-meeting, nor having a "sick" day, nor on a training break, nor on a corporate day out for team-building, and not on his or her tea-break.
But don't expect too much.