Thanks for your confidence, ADFS, but ZRH has kindly explained the reasons for many of my grievances when flying to Zurich, and I have to admit, I understand things a little better and will try to be a bit more tolerant in the future. But, there is NOTHING that can possibly make me feel better when flying into Spain and seeing the controllers laughing at us while they all to pleasantly slide a few more Iberias in front of us.....!
I wouldn't mind if they did it in English so you could understand them, so I'll have to get a Spanish phrasebook.....................!!!!