PPRuNe Forums - View Single Post - Great CRM Quote
Thread: Great CRM Quote
View Single Post
Old 18th May 2003, 21:05
  #4 (permalink)  
Centaurus
 
Join Date: Jun 2000
Location: Australia
Posts: 4,189
Likes: 0
Received 19 Likes on 6 Posts
Friend of mine crewed with a CRM freak who objected to use of the word "You" in a support call. The word was considered too confrontational. During descent the PNF noticed that the captain CRM freak had failed to set the QNH at transition. Knowing that if he said that you have forgotten to set QNH on your altimeter, the captain would chide him for using the word "you" he thought for a few seconds and then said "Captain - one of us has the wrong QNH - and it's not me"....

Is CRM for the birds - or what?
Centaurus is offline