I work for neither Monarch , easy or Ryanair but have used all in order to commute around Europe .
I find Monarch to be inferior both with regards to aircraft , OTP & customer service . Thompsons & Thomas Cook outclass them in the holiday sector; easyJet & the like are light years ahead in the low cost sector.
The employees can keep telling us what a great Airline it is but the customers have spoken & 'The Monarch' has had its day .