And late last year, after arrival on BA from Miami very early in the morning, we sat and waited for 25mins, engines running, waiting for a parking place so we could disembark and Mrs Seafire and I could get our connection LHR-GLA.
There were repeated PA apologies and updates from the flight deck crew, who doubtless similarly found it quite frustrating after a long flight. For a comparatively new terminal, that doesn't forebode too well for the future. Hoping things will go better for our return trip from Miami later this year....