Colleagues in our Wall Street office started to say strange things on our internet chatrooms and it took a while to work out what they were going on about. Most news websites were down. All sorts of strange and unbelievable stories were flying about the office as our people in Putney talked to our people in the States. When I eventually worked out what was going on I ran out of the office and used a stack of coins in the nearest phone booth to call my father and brother in South Africa and tell them. I'm not sure why I did that other than the feeling of having to tell someone. We got TV images later.