I have a mate in Facebook (who rather scaringly is learning to do his PPL) got caught up in a delay on a BA flight with #BAsucks on his tweet. People, even those who should know better, turn to social media to whinge about anything. Take a look at McDonalds FB page to see what pathetic things people twist about. It doesn't matter who you are or what line of work you're in you're likely to get social media idiots having a go.