Just spotted this on CX fb in Canada... must be a response to the story?
We would like to express our sincere gratitude to the passengers who rendered assistance to a fellow passenger in need. We have already offered upgrade vouchers that are valid for a year to the two passengers and their travel companions in addition to other reimbursements soon after the event as a token of our gratitude. We are very sorry to have learned about their flight experience on their way home to Toronto. We welcome the passengers to travel with Cathay Pacific again.