Lots of incidents at BHX, offloading front hold bags causing a few near misses with aircraft tipping,the most recent was stopped by the rear pax door wedging against the aircraft steps.
trying to push an A320 with an Embraer towbar.
aircraft steps being continually left on empty stand even with motor still running on the self propelled type.
I appreciate its a big contract but inexperienced staff unfortunately will result in something more serious happening.