I heard about this programme and then came looking for the info. I might well sit down later and watch the programme from the website.
I've been struck by many differences in the type of 'infotainment' that North Americans gravitate towards (as opposed to the UK). In general, my assessment has been that North America is all about sensationalism (eating bugs, jumping off buildings, backflipping snowmobiles,...) but NOT when it comes to plausible real-life situations. In the UK it is often doom'n'gloom when factually-based programmes appear on telly. And while they do make a valid point, you have to wonder what effect they have on the constructive efforts being made by those in the know.
Shouting at ATCOs and pilots that they've all got their heads in the sand is probably on a par with telling your waiter to get his finger out (I wouldn't eat that burger now). BUT WAIT, ATCOs and pilots are highly trained and extremely professional people, so we should let them dissect the programme and be secure in the knowledge that they are still taking away the 'real' issues that they haven't already considered.
My view - it's all a ploy by the Canadian government to divert attention from SARS.