Guys been there and done that.
You get the rating but don't expect great support or customer service. Its cheap for a reason.
That said, the sims themselves seemed good enough and the instructors mostly were very good.
You cant sit back and think the staff will help will through. Your on your own but if you are pro active and stay back every night and study instead of going to the bar, you will get more help than the ones who don't.