Excellent, thanks everyone, just what I was after. The a/c was a B767, so glad he decided not to go the whole hog, could have got nasty. Funny how new terms creep into phraseology that throws us off guard the first few times. If he had said he'd lost an AirCon/pressurisation system we would understand fully and ask the right questions associated. This one however threw us off guard and even indepth questioning revealed nothing, so he probably felt a little alone where we were concerned, but maybe thats how he liked it