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Old 23rd Aug 2014, 23:51
  #52 (permalink)  
hiwaytohell
 
Join Date: Jan 2009
Location: Australia
Age: 66
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Trevor
Just curious to get opinions on what has changed in the last 10 years
1. Too much capacity defending the 65% "line in the sand"

2. The focus on product is not what it once was. My last QF flight a few months ago was the "City Flyer"... a clapped out B767 with surly cabin crew (on the day). The next flight on Tigerair was a shiny new Airbus, happy crew and 1/3 the price.

Take a look at the current QF domestic marketing's billboard coming off Southern Cross Drive at Sydney Airport... advertising "free food". Note: to their marketing gurus. The sign frequent flyers would rather see is "B787s on City Flyer services"... I'd give that a go!

Qantas have an outstanding new product in the 787 (that can potentially give them a significant domestic edge over VA), but they treat their customers with contempt by putting it into Jetstar.

Instead Qantas gives its domestic flight meals a fast food style makeover ...McDonalds style meal boxes! Pure genius!!!
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