Was thinking of calling Telcom SA but they would take six months.
A bit off topic but a few months ago the landline at my CPT house wasn't working, completely dead, so I called the 'faults' number from my Vodacom cellphone.
After being number 26 in the queue with 18 minutes waiting time, and then number 47 with 28 minutes, and so on, I was eventually answered. I gave my landline number and name and said the phone wasn't working. The conversation went something like this :
"So you are calling to report a fault on 021 xxx xxxx?"
"Yes"
"What is the nature of the fault?"
"The line is dead. Not working'"
"Is that the number you are calling from?"
(I resisted the temptation to be sarcastic as if floats over their heads)
"No, that line is not working, dead, no calls in or out."
"What number are you calling from?"
"My Vodacom phone, 082 xxx xxxx, surely you can see that number?"
"Is that the number you are calling to report the fault?"
"No, the number I am reporting a fault on is 021 xxx xxxx."
"And what is the problem?"
I no longer have a landline, it's just not worth the aggro.