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Old 19th Aug 2014, 22:58
  #4779 (permalink)  
Keg

Nunc est bibendum
 
Join Date: Apr 1999
Location: Sydney, Australia
Posts: 5,583
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Lightbulb

MC, a while ago they were publishing those Net Promoter Scores and comments to techies. After the first one I made the suggestion that perhaps they should vet the comments a bit more closely and not negative comments about lack of info from flight deck or other pilot related stuff when those comments came from flights that were actually operated by Jetconnect. The ratio of negative comments was interesting.
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