I have to agree with Jack Ranga, there are some shockers out there.
We have had the aircraft damaged (skins cracked) during a simple riveting job and the workshop refused to make good the damage or discount the job. Instead, they said "If you want to be kike that, find me the EO for that scab patch up there on the top of the fuselage". This on an aeroplane with 34,000 hours over 35 years of service
We had a workshop pull the wrong engine for a calendar bulkstrip and only realise their mistake at the END of the job when they pulled out the logbooks. Despite having the logbooks, the MR and an emailed purchase order (all bearing the correct information) they refused to discount the bill saying it was OUR mistake.
"Can you show us a read-receipt for the email? No? Pay the bill or we won't send CASA the paperwork for the Bulk Strip approval".
Engineers are holding the industry to ransom and the good engineering firms are few and far between. We are now getting all our maintenance done 60nm away at considerable cost and inconvenience because of the above issues and those Jack Ranga has nominated.
No this is not open season on LAMEs but they aren't all as spotless as we would like to believe. Sadly I would also happily agree if you were to point out that the calibre of person attracted to being professional pilot is not what it used to be, either