To be fair to the current Swissport management,when Swissport and Servisair merged they had to dispose of Servisair Gatwick so the Swissport operation at Gatwick is exactly the same Swissport operation that was planned earlier in the year by the old swissport management.
When the merger happened Swissport were reversed into Servisair and the Servisair management took over they were obviously working on the integration and did not see the issues at Gatwick on the horizon. About June it became apparent that all was not well and a management "restructure" took place at Gatwick and Manchester on the same day, they have been playing catch up since then. I would imagine the available workforce around Gatwick that have a simple and therefore easily checkable work history are already working at the airport or don't want to work at the airport. This leaves Swissport having to ride the wave. They cant bring in staff from other airports like they used to as the current pass restrictions mean that you can have full access at Stansted or Heathrow for instance but that does not grant you access for Gatwick.
What Swissport are guilty of is running a very poor
PR response to the issue, I have not seen response from Swissport. It seems that GAL are managing the
PR response on their behalf and obviously doing that to put GAL into the best light. I don't believe the current management are culpable in this, beyond not checking what the old management had planned, but they are doing a very poor job of explaining why they cant recover the situation as quickly as they want and I believe others are to blame for that.
this will have a massively negative impact on Swissports reputation that will last just as long as it takes for the other handlers to raise their prices ........ or am I being cynical