As I suspect that the CBT that most wannbies have got their hands on from Boeing and Airbus isn't exactly purchased I suspect the level of support will be nill.
Well I don't care about people who infringe copyright and use pirated copies of things, they get what they deserve in terms of stability, functionality problems etc. The cost of properly licensed copy of CBT software is minimal compared to everything else a P2F wannabe needs to pay for...
If a questionably obtained copy is the reason it won't work on a supported version of Windows and a supported version of Internet Explorer, then I rest my case...
(Just to state the obvious, not accusing Pilot_76 of anything here... just speaking in general terms !)