PPRuNe Forums - View Single Post - Delayed Easyjet Flight 8720 LIS-LGW, Mon 07/07/14
Old 19th Jul 2014, 16:36
  #22 (permalink)  
Ancient Observer
 
Join Date: Aug 2006
Location: Lemonia. Best Greek in the world
Posts: 1,759
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1. I agree with Tango. It is SOP to deny your claim, unless they have been caught "bang to rights".

2. This is clearly an Operational issue under their control. The ATC stuff is a smoke screen. if they knew the plane was going to be c 4 hours late then they had plenty of time to fix another plane.
EZY denied my claim for some time. It was an Operational issue.

Keep at it! The Small Claims Court is a good suggestion.
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