I am following this story as an outsider who once considered it my responsibility as an Australian to always fly Qantas. It belonged to us and while there were problems with overmanning, it was the best airline in the world. I can't believe what the management have done to the company. It's almost as if they are infiltrators from a competitor and sadly I no longer travel on the airline. I think it was the staples in the floor lighting that did it for me. As for the above clown's letter to staff, the moment I see the words 'going forward', I know that anything which follows is going to be bull****.
I wish you all well in the struggle but I fear it is too late for the Roo.