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Old 16th Jul 2014, 19:10
  #46 (permalink)  
west lakes
Cleverly disguised as a responsible adult
 
Join Date: May 2007
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So you've paid for reserved seating and ticked that little box that you agree with the T&Cs

Lets look at some

Seating changes and refunds | Choosing your seat | British Airways

Terms and Conditions

Paid seating

  • All paid seating is subject to availability at time of request. Paid seating is available on all British Airways mainline operated flights and on BA operated flights marketed by other carriers.
  • Children travelling alone (Skyflyers Solo) are not eligible to choose seats in advance.
  • All unticketed passengers, e.g. those travelling on a cruise or packaged holiday who have not yet received confirmation of their ticket numbers from their Agent, are not eligible to choose seats in advance. Paid seating is not available on flights operated by any BA franchisee, or some flights operated by codeshare partners.
  • Paid seating is available in Euro Traveller, World Traveller, World Traveller Plus, Club World, Club Europe and Domestic cabins. Exit row seat requests are only available in our World Traveller and World Traveller Plus cabins (Exit Row seats available through online check in are for World Traveller customers only).
  • Paid seating is available on some seats in Club World upper deck.
  • Paid seating may be available for twin seats on Boeing 747, Boeing 777 and Airbus A380 aircraft types.
  • Requests specifically for seats on the exit rows can only be processed from 14 to 4 days before your flight or through Online Check-in.
  • Bookings containing more than 9 passengers, or which contain more than 16 flights or sectors are not eligible for paid seating.
  • Paid seating must be purchased for all passengers in a booking, except when purchasing an exit row seat through Online Check-in.


Changes to seats

  • On BA marketed and operated flights, you may change your seat at any time, and pay the difference in price where applicable, with the exception of existing Paid Seating customers who will be unable to upgrade to an Exit Row seat during Online Check In. If you change your seat to one of a lower price, we will not refund the difference. On other carrier marketed flights, changes to your paid seating may not be made.
  • A paid seat request cannot be guaranteed, as it may need to be changed for operational, safety or security reasons, even after boarding the aircraft.
  • In the event that we have to change your seat we will endeavour to seat you in a suitable alternative. We will look to seat your party together in the first instance, and then if possible in your choice of window seat, middle seat or aisle seat. If you have paid for an exit row seat we will look to seat you in another exit row seat. If you are not completely satisfied with your replacement seat you are eligible to apply for a refund. Seats are not transferable to any other passengers.


Exit row seats

  • Exit row seats are situated either next to or immediately behind the exit door.
  • In the unlikely event of an evacuation you will be expected to assist in the opening of the emergency door. For this reason you must be an able bodied person (12 years and over) in full fitness and able to understand printed or verbal instructions given in English. You must be willing, as well as able, to assist in the case of an emergency evacuation. When requesting an exit row seat you will be asked to verify your eligibility.
  • British Airways has the sole discretion to determine whether a passenger meets the requirements to sit in an exit row seat. If the passenger does not meet the requirements, they will be assigned an alternative seat. The additional amount paid for an exit row seat will be forfeited and will not be refunded.
  • If after the date of requesting an exit row seat you become unable to fulfil the requirements to sit in an exit row seat then you should contact British Airways. If you purchased your seat from 14 to 4 day before departure, you will be eligible to apply for a refund if you contact us at least 48 hours before your flight.
  • Exit rows purchased through Online Check In will not be refunded if you are unable to fulfil the requirements to sit in an exit row.
  • If any passenger in the booking is not eligible to sit in an exit row, exit row seats will not be offered for the entire booking.

Refunds

  • Paid seating will not be refunded if you cancel your flight, are involuntarily upgraded or are not suitable to sit in the seat type you have selected.
  • In relation to BA marketed and operated flights, if, in accordance with your fare rules, you choose to move to a different flight, you will be entitled to choose an equivalent seat on your new flight. However if an equivalent seat is not available the difference paid will be forfeited and will not be refunded. In relation to other carrier marketed flights, if you choose to move to a different flight, you will not be entitled to choose an equivalent seat on the new flight and you will not be entitled to a refund.
  • You have 14 days after the last flight in your itinerary to apply for a refund.
  • Refund applications cannot be processed at the airport or onboard.
  • Unless otherwise stated, BA will only make a refund to the credit card used to pay for the pre-assigned seating.
So there does not seem a lot of room for discussion on-board the aircraft so why waste everyone's time
west lakes is offline