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Old 7th May 2003 | 21:21
  #4 (permalink)  
Tinstaafl
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Joined: Dec 1998
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From: Escapee from Ultima Thule
General principles are to deliver bad news, or the possiblity/expectation of bad news, as early as possible.

The closer a person gets to realising their goal ie achieving desired outcome, the greater the feelings of frustration when the desired result isn't achieved.
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