you forget to add seats that recline...getting to the airport ten mins before push back instead of a couple of hours...not taking your socks and shoes off at security.....knowing that if the #### hits the fan the pilots can actually do a quick circuit and land instead of flying around london waiting for maintrol to let you know what you should do (let the computors sort it out)....the list is endless but at least I can now chose with whom I can fly....back to the cold plonk..