Apologies if this is the wrong place to ask, or indeed if it's being covered elsehwere, but I did look (promise!) but couldn't find anything anywhere
Has anyone got any update info about the current hold-luggage fiasco at T2?
I flew out of T2 yesterday afternoon as slc with Swiss to ZRH, and am still bagless 24 hours on, with bag just confirmed as still in LHR. (According to a somewhat stressed customer services assistant, virtually no baggage had made it to ZRH yesterday or Saturday on Swiss a/c.)
Is it just an unfortunate (for me) bijou Swiss/ZRH-related microshambles that's playing out, or is it on a larger scale but BAA have learned to manage the
PR better since the T5 "opening"?